Human Performance Technology

Given the effects of global competition, sophisticated buyers, availability of web-based resources and information, the traditional ways of doing business are not longer enough. More than ever workplace performance commands a focus on results rather than just “solutions.” The Doctor Murph approach helps create SUCCESS THAT STICKS by alignment of the worker, the work, and the workplace to enable the successful

Focus on results

Take a systems viewpoint

Add value to the organization

Establish partnerships
 

Human Performance Technology (HPT) is the means used to improve individual and organizational performance. The methodology used requires a systematic approach to:

Assess a need or opportunity

Identify causes or factors that limit performance

Design solutions

Develop solutions

Implement the solutions

Evaluate the results
 

The Approach

The following research-based perspectives guide her methods:

Emotional Intelligence:
Emotional Intelligence (Dr. Daniel Goleman) is the ability to manage one’s own emotions and help others to manage theirs. It differentiates the extraordinary leader from average one.

Appreciative Inquiry
AI (Dr. David Cooperrider) is asking questions about "the best of the past and present" in order to "ignite the collective imagination of what might be," to strengthen a system’s capacity to anticipate and heighten positive potential.

Mentor Coaching
MC is a systematic approach to improve, develop, learn, find personal success, achieve goals and manage personal and professional challenges. The trained mentor coach assumes that individuals act to creatively move toward their goals, deliberately or by accident